The Insight Dashboard

Author: Chris Doyle
Date: April 24 2025

🧠 Summary / Purpose

This article will give you a brief overview of the Insight platform dashboard or landing page.

🔍 Use Case

This is useful for a refresher or reminder of what you see once logged into the platform

🛠️ Step-by-Step Instructions

• Log into the platform here: https://my.mirrorweb.com
• You will see a screen similar to this once you are logged in
  
  
  
• On the left hand side you will see the navigation links
  • Communications
    This is where you can serarch for and review any communications that have been captured
  • Web
    This is where you can view all captures of web sites if this is part of your contract
  • Management
    This is where you can view the administrator options if you have this role. It includes viewing members of the team, any sub-organizations you may have and single sign on details
    
• In the right hand pane you will find a helpful high level summary of actions
  • The number of ingested messages
  • A count of flagged messages (for review)
  • A count of recent web crawls
  • A list of recent message actions
  • A count by platform of communications that have been archived
  • Below this we see a list of recent web crawls
  •  

💡 Pro Tips

• You can filter all of these panes by clicking on the drop down as follows
  

🧪 Troubleshooting

• If you encounter
  • any error messages in lieu of the dashboard
  • the dashboard not loading
• Please click on Help and Resources and select contact support
• And one of our experienced Support Engineers will respond and ensure any issues are resolved promptly