🧠 Summary
This article explains how to configure Variables in Sentinel to personalize detection logic and improve accuracy across monitored scenarios.
🔍 Use Case
Every organization has unique attributes (e.g., company name, sensitive terms) that, if detected in messages, should trigger higher concern. Variables make detection more contextual and relevant.
🛠️ Step-by-Step Instructions
1. Access Variables
From the Main Dashboard, select Sentinel then select Variables.
2. Set Organization-Level Variables
You can define the following variables:
Company Name – Used to detect self-references in messages
Sports Teams – Identify discussions that may relate to gifts and entertainment
Restricted List – Terms or topics that are off-limits
Watchlist – People, accounts, or companies under scrutiny
3. Save Your Variables
After inputting terms into each field, click Save to apply changes system-wide.
💡 Pro Tips
Review and update variables quarterly to stay aligned with changing business context.
Use consistent formats (e.g., special characters) for reliable detection.