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Sentinel: Alerts

🧠 SummaryThis article explains how to use the Alerts section to review and act on messages flagged by Sentinel, helping users ensure compl...

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Written by Evie Lynch
Updated this week

🧠 Summary

This article explains how to use the Alerts section to review and act on messages flagged by Sentinel, helping users ensure compliance and manage risks efficiently.


πŸ” Use Case

Compliance teams need visibility into flagged messages to assess risk and take appropriate action. The Alerts tab centralizes this, offering rich context, AI-generated summaries, and decision-making tools to streamline response workflows.


πŸ› οΈ Step-by-Step Instructions

1. Access Scenarios

From the Dashboard, Select Sentinel and you will be redirected to Alerts.

2. Review Alert Details

Each alert includes:

  • AI-generated summary of the flagged message

  • Trigger details: Scenario Category, Scenario Name, and Areas of Concern

  • Associated identities and message metadata

3. Take Action on an Alert

You can take several actions:

  • Mark as Compliant if the alert does not require further review

  • Mark as Non-Compliant if action is needed or a violation is confirmed

  • Escalate to flag the message for additional internal review

4. View Additional Context

Click into any alert to view full message threads and linked identities for further investigation.


πŸ’‘ Pro Tips

  • Use filters to prioritize alerts by risk level or scenario.

  • AI summaries can quickly help triage without reading the entire message.

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