Author: Siobhan Dockerty
Date: June 16, 2025
🧠 Summary / Purpose
This guide will help you understand the different user roles and permissions available within MirrorWeb Insight, enabling you to assign appropriate access levels based on responsibilities and compliance needs
🔍 Use Case
Communications
Allows access to the Communications module, enabling users to:
Run searches across communications data
View and review archived communications content
Communications Admin
Provides administrative capabilities within the Communications module, allowing users to:
Manage and update lexicon dictionaries
Configure and maintain policies
Set up and adjust exclusions for message filtering
Communications Privileged
Grants access to privileged communications, specifically:
View any messages that were marked as privileged during ingest
Ensure appropriate handling of sensitive or confidential messages
Management
Grants full access to the Management module. Users with this role can:
Change organization-wide settings
Add and remove users
Manage team membership (adding and removing users from teams)
Sentinel
Provides access to the Sentinel module, allowing users to:
Configure, manage, and review compliance scenarios
Monitor alerts and flagged content
Investigate and resolve potential compliance issues
Trusted Contacts User
Grants access to the Trusted Contacts application, enabling:
Viewing and managing their own trusted contacts
Access to contact details in line with their assigned privileges
Trusted Contacts Management
Provides administrative control over the Trusted Contacts module, allowing users to:
Manage all trusted contacts users
Configure organization level settings
Web
Allows access to the Web module, enabling users to:
Browse the list of archived web captures
View and navigate archived versions of webpages for review or investigation