MirrorWeb Insight customers can use the MirrorWeb Archiver for YouTube to capture content from a monitored YouTube account.
Enabling YouTube archiving will automatically capture any content and interactions with a monitored YouTube account and pass them through to MirrorWeb for archiving and ongoing communications surveillance.
Prerequisites
Before starting this guide, please ensure that you have the following information:
Log-in credentials to MirrorWeb Insight
YouTube account
Adding the app
To capture YouTube data, please carry out the following steps:
Contact your MirrorWeb Customer Success Manager with the details of the email address to send the app authentication email to;
Your MirrorWeb Customer Success Manager will send invitation link(s) to the YouTube account administrator. Click the "Activate" link in the email to continue.
You will be presented with a list of permissions MirrorWeb is requesting to archive your YouTube content. Click on Allow
Please note that the access granted only allows us to capture your YouTube data, we do not have the ability to post, edit or delete any content on your YouTube account
You have successfully authenticated the MirrorWeb archiver for YouTube
Viewing content inside Insight
If YouTube Archiving is enabled, then all authenticated content will be automatically indexed within MirrorWeb Insight. As a compliance analyst, use the following steps to view only your YouTube communication archives:
Start a new search by going to Communications >> Search within MirrorWeb Insight.
Under platforms, select YouTube as the target platform;
Select a date range for your query, and tap the Search button;
Click on a message on the left-hand side to view the content.
Removing the App
If you need to remove the MirrorWeb Archiver for your YouTube account from your organization, please carry out the following steps. Please note: if you remove the app you will need to request an authentication email again from your customer success manager to reactivate.
Log in to your YouTube Account and navigate to Settings
Scroll down to Connected Apps >> Active
Click on the Delete all connections that you have with MirrorWeb Insight - Capture button next to the "MirrorWeb Inisght - Capture" app.
Confirm