Summary
RingCentral - What content does MirrorWeb capture for RingCentral?
Prerequisites
Access to MirrorWeb Insight and relevant permissions for this workflow.
Step-by-Step Instructions
By the end of this guide, you will have:
Learned what MirrorWeb Archiver for RingCentral connector captures.
Text
SMS Messages
MMS Messages
Fax Messages
Message Attachments
Voicemail recordings (optional for archiving)
Phone
Call Recordings
Message (Team Chat)
Direct Messages
Channel Messages
Message Attachments
Meetings
Meeting Recordings
Meeting Messages
Supported Platforms
The following platforms are supported for archiving:
RingCentral
Alcatel Rainbow Office
AT&T Office@Hand
Atos Unify Office
Avaya Cloud Office
BT Cloud Work
RingCentral with Verizon
TELUS Business Connect
Vodafone Business UC