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How do I search for a specific user?

How do I search for a specific user?

H
Written by Harriet Christie

Summary

How do I search for a specific user?

Prerequisites

  • Access to MirrorWeb Insight and relevant permissions for this workflow.

Step-by-Step Instructions

By the end of this guide, you will have:

Understood how to search for communications of specific users.

Prerequisites

Before starting this guide, please ensure that you have the following information:

  • Log-in credentials to MirrorWeb Insight

  • The user must have been assigned Communications access.

  • Details of the user you’d like to search for

Steps

  1. From the Insight dashboard (my.mirrorweb.com), navigate to the Communications module.

    ss 1.png
  2. Click on New to create a new search.

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3. In the Senders and/or Recipients field, add the user(s) you’d like to search for.

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4. You can toggle between Any/All to filter by Any of the recipients (individual recipients) or All of the recipients.

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5. Select a date range. You are always required to enter a date range; as an example, we have selected "previous month".

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6. Add any additional parameters to your search. Add any additional keywords or phrases, or platforms, depending on the search you would like to run.

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7. Click on Search.

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