Summary
Use Advanced Search in Communications to build granular searches with Boolean logic, field-specific rules, and reviewer activity filters.
Prerequisites
Access to MirrorWeb Insight Communications Search.
Permission to run and save searches.
Step-by-Step Instructions
1. Open Advanced Search
Go to Dashboard > Communications > Search > New > Advanced.
2. Configure Terms and People
Add keyword groups and rules using
AND/OR.Scope terms to fields such as
All fields,Subject, orBody.Add sender and recipient filters, and choose
IncludesorExcludes.Use
AnyorAllmatching based on how strict the query should be.
3. Add Platforms and Review Filters
Select the platforms to include in scope.
Filter by flagged status, review status, and user actions (for example viewed, escalated, or flagged by a reviewer).
Include or exclude privileged and marketing addresses when needed.
4. Set Date Range and Sampling
Select a required start and end date, or use quick ranges.
Optionally sample by percentage or fixed count.
Choose sort order (
NewestorOldest).
5. Run or Save
Use Estimate to preview result volume.
Use Save Template for repeatable searches.
Use Save to Vault when preserving a result set for investigations.
Select Search to execute the query.
Notes
Start broad, check estimate volume, then tighten filters to reduce false positives.