Summary
Phrases are the keywords a dictionary checks for. You add and edit phrases in the Dictionary of terms table, which lets you type phrases directly, paste rows from a spreadsheet, and tick plural or prefix to broaden how each phrase is matched.
Prerequisites
Access to MirrorWeb Insight
Dictionary write permission
An existing dictionary (see "How to create a dictionary")
Step-by-Step Instructions
Step 1: Open the dictionary
On the Dictionaries page, click the dictionary you want to edit to open its editor. The dictionary name appears as the page heading.
Step 2: Locate the Dictionary of terms table
In the Dictionary of terms panel, the helper text reads: "Use the table below to edit, add and remove phrases, or paste directly from a spreadsheet. Use plural to also match the plural form of the phrase, and prefix to also match the phrase as a prefix." The table columns are phrase, plural, and prefix.
Step 3: Add phrases
Type a phrase in a row's phrase cell, or paste multiple rows directly from a spreadsheet.
Use the + button below the table to add a new empty row, and the - button to remove the last row.
Step 4: Set the match options for each phrase
For each phrase, tick the checkboxes as needed:
plural - also matches the plural form of the phrase.
prefix - also matches the phrase as a prefix.
Leaving both unticked matches the phrase on its own (see Notes for matching behaviour).
Step 5: Save the dictionary
Click Save at the top of the page. A confirmation modal appears warning that "Saving will overwrite the current dictionary. Do you wish to continue?" Click Save to confirm. While saving, the button shows "Saving...".
Notes
NOTE: Matching behaviour: a single-word phrase matches exactly on a word boundary; prefix matches tokens that start with the phrase (but not an identical token); plural auto-generates the +s, +es, and y→ies forms; a multi-word phrase is matched as a substring (not word-boundary aware).
IMPORTANT: Changes only affect future messages. Dictionaries are evaluated at ingest time only and are not applied retroactively to already-processed messages.




