Summary

How do I set up Google Workspace (Gmail) Archiving for selected users?

Prerequisites

Access to MirrorWeb Insight and relevant permissions for this workflow.

Step-by-Step Instructions

This guide walks you through configuring email archiving for selected users in your Google Workspace tenant. If you require all users in your tenant captured, please refer to the Google Workspace Archiving document for full tenant.

By the end of this guide, you will have:

Configured email archiving on your Google Workspace account for selected users within your tenant.

Prerequisites

Before starting this guide, please ensure that you have the following information:

You must be an administrator on your Google Workspace tenant. If you are not a Google Workspace administrator, please send this guide to a member of your IT staff with the correct privileges. Please see Who is my administrator?.
You must have obtained your journal feed address (JFA) for email archiving from the MirrorWeb Insight Platform. If you require assistance, please contact our onboarding team at onboarding@mirrorweb.com.

Creating an organizational unit for the archived users

In any web browser, go to admin.google.com. Sign in using your administrator account (does not end in @gmail.com).
In the Admin console, go to go to Menu
Directory
Organizational units.
Move your cursor over the organization (if you have multiple) you want to modify and click Create new organizational unit. Ensure this is under your Parent Organization.
In the Name of organizational unit field, enter MirrorWeb Archiving Users.
Select Create.
Move users that you need to archive to the MirrorWeb Archiving Users organizational unit.

Adding a New Route

In any web browser, go to admin.google.com. Sign in using your administrator account (does not end in @gmail.com).
In the Admin console, go to Menu
Apps
Google Workspace
Gmail
Hosts.
Click Add Route.
In the Add mail route box, take these steps:
Setting Option Action NeededName MirrorWeb InsightEnter a host name or IP Paste: us.mirrorwebmail.com.:25 Type :25Perform MX lookup on host Please check this box.
At the bottom of the Add mail route box, click Save.

Google note that changes can take up to 24 hours but in most cases happen more quickly.

Example:

Adding a Route Setting

1. Navigate to Routing : Apps

Google Workspace

Settings for Gmail

Routing

2. On the left hand pane, select MirrorWeb Archiving Users

3. Click Configure

Setting OptionAction NeededName MirrorWeb InsightEmail Messages to affect Inbound, Outbound, Internal - Sending, Internal - ReceivingAdd more recipients Select the check box & click add when this appears

3. Paste in the Journal Feed Address within Add Setting but do not click save.

You must have obtained your journal feed address (JFA) for email archiving from the MirrorWeb Insight Platform.

Example:

5. Select the Basic dropdown and change to Advanced.

Setting Option

Action Needed

Route Change the Route > Select MirrorWeb Insight (Do not select Change Route elsewhere in the settings other than within Advanced)Envelope Recipient Change Envelope Recipient

When you change Envelope Recipient, your journal feed address will automatically populate.

Example:

6. Click Save

7. Configuring selected user email archiving on Google Workspace is now complete. Please contact your Onboarding Engineer to continue the MirrorWeb onboarding process.