Summary
How do I set up Google Workspace (Gmail) Archiving?
Prerequisites
Access to MirrorWeb Insight and relevant permissions for this workflow.
Step-by-Step Instructions
If you have Enterprise Edition of Google Workspace, please refer to the following set of instructions: https://support.google.com/a/answer/7276605?hl=en. Please note, these are external instructions from Google and may be subject to change.
This guide walks you through archiving your entire tenant for email archiving. If you require only selected users in your tenant captured, please refer to the Google Workspace Archiving document for selected users.
By the end of this guide, you will have:
Configured email archiving on your Google Workspace account for all users within your tenant.
Prerequisites
Before starting this guide, please ensure that you have the following information:
You must be an administrator on your Google Workspace tenant. If you are not a Google Workspace administrator, please send this guide to a member of your IT staff with the correct privileges. Please see Who is my administrator?.
You must have obtained your journal feed address (JFA) for email archiving from the MirrorWeb Insight Platform. If you require assistance, please contact our onboarding team at onboarding@mirrorweb.com.
Adding a New Route
In any web browser, go to admin.google.com. Sign in using your administrator account (does not end in @gmail.com).
In the Admin console, go to Menu
Apps
Google Workspace
Gmail
Hosts.
Click Add Route.
In the Add mail route box, take these steps:Setting Option Action NeededName MirrorWeb InsightEnter a host name or IP Paste:
us.mirrorwebmail.com.:25 Type :25Perform MX lookup on host Please check this box.At the bottom of the Add mail route box, click Save.
Google note that changes can take up to 24 hours but in most cases happen more quickly.
Example:
Adding a Route Setting
Navigate to Routing : Apps
Google Workspace
Settings for Gmail
Routing.
Click Configure
Setting Option Action NeededName MirrorWeb InsightEmail Messages to affect Inbound, Outbound, Internal - Sending, Internal - ReceivingAdd more recipients Select the check box & click add when this appears
3. Paste in the Journal Feed Address within Add Setting but do not click save.
You must have obtained your journal feed address (JFA) for email archiving from the MirrorWeb Insight Platform.
Example:
5. Select the Basic dropdown and change to Advanced.
Setting Option
Action Needed
Route Change Route, Select MirrorWeb Insight (Do not select Change Route elsewhere in the settings other than within Advanced)Envelope Recipient Change Envelope Recipient
When you change Envelope Recipient, your journal feed address will automatically populate.
Example:
6. Click Save
7. Configuring full tenant email archiving on Google Workspace is now complete. Please contact your Onboarding Engineer to continue the MirrorWeb onboarding process.