Summary
From a search results page you can create an export of selected messages as a downloadable file. You select messages, open the Create Export dialog, name the export, choose a format and expiry period, and save it. The export is then generated and listed in the Search Exports section, where you can download it. This article covers creating the export.
Related: see How to download a search export for retrieving the file afterwards, and How to view and navigate search results.
Prerequisites
A completed search with results (see How to run a search)
Access to create exports
Step-by-Step Instructions
Step 1: Open your search results
Open the results of a completed search.
Step 2: Select messages to export
Select the messages you want to include. Until messages are selected, the Export button is disabled with the tooltip "Select messages to export". Once messages are selected the tooltip reads "Export selected messages".
Step 3: Open the Create Export dialog
Click Export to open the Create Export dialog. The dialog confirms how many messages the export contains ("Your export contains: N messages").
Step 4: Name the export and choose a format
Enter a Name ("Name must be between 1 and 50 characters"). Choose a Format — Native or EML.
Step 5: Choose an expiry period and save
Choose an Expiry Period — 1 day, 7 days, 14 days, or 30 days — then click Save. While saving, the button shows "Saving...".
Notes
On success you see "Export created" with the message "Your export was created successfully" and a Go to exports link.
If the export cannot be created, you see "Error creating export" with "Export could not be created. Please try again or contact support at support@mirrorweb.com".
Exports are processed after they are created; the file becomes available for download from the Search Exports section once processing completes. See How to download a search export.