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The Insight Dashboard

The Insight Dashboard

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Written by Harriet Christie

Summary

The Insight Dashboard

Prerequisites

  • Access to MirrorWeb Insight and relevant permissions for this workflow.

Step-by-Step Instructions

Summary / Purpose

This article will give you a brief overview of the Insight platform dashboard or landing page.

Use Case

This is useful for a refresher or reminder of what you see once logged into the platform

Step-by-Step Instructions

  • Log into the platform here: https://my.mirrorweb.com

  • You will see a screen similar to this once you are logged in

    Screenshot 2025-04-24 at 13.02.58.png

  • On the left hand side you will see the navigation links

    • Communications This is where you can search for and review any communications that have been captured

    • WebThis is where you can view all captures of web sites if this is part of your contract

    • ManagementThis is where you can view the administrator options if you have this role. It includes viewing members of the team, any sub-organizations you may have and single sign on details

  • In the right hand pane you will find a helpful high level summary of actions

    • The number of ingested messages

    • A count of flagged messages (for review)

    • A count of recent web crawls

    • A list of recent message actions

    • A count by platform of communications that have been archived

    • Below this we see a list of recent web crawls

Notes

  • You can filter all of these panes by clicking on the drop down as follows

    Screenshot 2025-04-24 at 13.11.07.png

Notes

  • If you encounter

    • any error messages in lieu of the dashboard

    • the dashboard not loading

  • Please click on Help and Resources and select contact support

  • And one of our experienced Support Engineers will respond and ensure any issues are resolved promptly

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