MirrorWeb

How do I change the timezone in which my archives appear?

How do I configure Filezilla for SFTP ingest?

How do I escalate a message to another user?

How do I reset my password for the MirrorWeb Portal

How do I review my archived communications?

Accept the Terms of Service when prompted in MirrorWeb Insight.

How to accept a Terms of Service prompt

Step-by-step guide to logging into MirrorWeb Insight with email, password, or SSO.

How to log in to MirrorWeb Insight

Learn how to use the MirrorWeb Insight dashboard to access key features and metrics.

How to navigate the MirrorWeb Insight dashboard

Enable and configure MFA for your MirrorWeb Insight account.

How to set up multi-factor authentication (MFA)

Switch between different organisations within MirrorWeb Insight.

How to switch between organisations

Update your name, timezone, password, and preferences in MirrorWeb Insight.

How to update your user profile

How to view all the websites you archive for me

An overview of Mira, the AI risk and compliance reviewer in MirrorWeb Insight.

What is Mira? (AI risk agent overview)

Whitelisting the MirrorWeb crawler

Harriet Christie

Evie Lynch

Onboarding, login, navigation, and first-time setup for MirrorWeb Insight.

Getting Started

How do I log into the MirrorWeb Support desk

How do I raise a ticket on MirrorWeb Support

How do I view my organisations tickets

How to raise a support request by email and track or update it.

How do I raise and track a support request

Customer Support

How do I export my archived webpage content?

How do I export my search results?

The Insight Dashboard

Miscellaneous reference and how-to articles.

Other Guides

Create a custom design with text, images, and links

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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