Summary
The Reports page in MirrorWeb Insight lists the reports generated for your organisation, shows each report's status, and lets you download completed reports. From a completed report you can copy a download link or download the file directly.
Prerequisites
Login credentials to MirrorWeb Insight
Reporting access for your organisation
At least one report that has been generated
Step-by-Step Instructions
Step 1: Open the Reports page
In the sidebar, open Reporting and click Reports. The page is headed "Reports" with the subtitle "View, download and manage compliance reports."
Step 2: Review the reports list
The reports table has columns for Name, Created, Type, and Status. The Type is shown for the report (Summary, Flagging, Message, or Agent audit). The Status is shown as a badge:
Complete
Pending
Processing
Failed
You can search reports by name, filter by date, status, and type, and sort the list (Newest, Oldest, Name A–Z, Name Z–A).
Step 3: Download a completed report
For a report with the Complete status, click the download icon in the last column. This opens a "Download options" popover where you can:
Copy the download URL using the copy button, or
Download the report directly using the download button.
If the report is not complete or has expired, the download icon is disabled and shows the tooltip "Report unavailable."
Notes
Note: Reports can take a little while to generate. When you create a report, the app notes that "some reports may take a little while to generate. You will receive a notification when your report is ready to download."
Note: A report can expire; once expired, its download icon is disabled.