Summary
The Users page lets administrators view all users in their organisation, search and filter the list, and remove a user from the organisation. Each user is shown with their name, email, role, and account status.
Prerequisites
Login credentials to MirrorWeb Insight
Admin access (the Users area requires administrator permissions)
Step-by-Step Instructions
Step 1: Open the Users page
Navigate to the Users page for your organisation. The active users list appears under the Active tab. (A separate Invites tab shows pending invitations.)
Step 2: Review the users table
The table shows the following columns:
Name - the user's full name with their email shown beneath it.
Role - shown as either Admin or Standard.
Status - shown as a badge: Enabled, Inactive, Pending, or Locked.
Step 3: Search and filter the list
Use the controls above the table to narrow the list:
Search by name... - type a name and press Enter to filter.
A status filter with the options All, Active, Disabled, Pending, and Locked.
A sort dropdown with Name (A-Z) and Name (Z-A).
Step 4: Remove a user from the organisation
To remove a user, click the remove (trash) action at the end of their row. The tooltip reads "Remove user". A confirmation dialog titled Remove user? asks "Are you sure you want to remove [name] from this organization?". Click Remove to confirm or Cancel to dismiss.
On success, a message appears: "User [email] removed from organization."
Note: You cannot remove your own account from this list — the remove action is not shown on your own row.
Notes
A user's Role ("Admin" or "Standard") reflects whether they are an organisation administrator. This article does not cover changing that value.
To add users, use the invite flow described in "How to invite a new user". To assign users to teams, see "How to edit a team".
If the organisation has no users yet, the page shows an empty state ("No users...") with a button to send an invite.