Summary
From the message view you can export a single message using the additional actions menu. Three export options are available: the message and its attachments, the audit history, or all data (message plus audit). Choosing an option starts the download for that message.
Prerequisites
Login credentials to MirrorWeb Insight
Communications access permissions
A message open in the message view
Step-by-Step Instructions
Step 1: Open the message
Open the message you want to export from your search results or message list.
Step 2: Open the additional actions menu
In the action bar, click the additional actions menu — the vertical three-dots icon (Additional actions menu). A menu opens with the export options.
Step 3: Choose an export option
Select the option you need:
Export message/attachments — exports the message and its attachments.
Export audit history — exports the message's audit history.
Export all (message + audit) — exports the message together with its audit history.
Step 4: Download the export
Selecting an option starts the export download for that message.
Notes
Note: The same additional actions menu also provides Copy permalink and, depending on context, options to add the sender as a privileged or marketing address.